Archive for ‘March 3rd, 2009’

All are home

I thought I would be posting this afternoon or evening from the parking lot camp ground of the rv dealer that has been working on my Winnebago. I am, however, posting from home. And the Winnebago is home – her name is Wild Thing…because she moves me…

When we left this story, just yesterday in the telling, although Saturday in actuality, Karl and I had made the trip to Missoula in the Jeep to pick up WT. Her steps had been replaced and body work done. But, the steps – they went in and out just fine. There is, though, a step off/on switch just inside the door. When in the off position, the steps stay out. When in the on position, the steps extend when the door is open and retract when the door is closed. There is another feature…no matter what position the switch is in, when the ignition is on, the steps retract – a safety/convenience/stupidity avoidance mechanism to prevent an operator from driving off with the steps extended. The problem on Saturday was that the on/off switch was operating in reverse – on kept the steps out and off extended/retracted with the door open/close.

Saturday…there was a tech available, but not the one who did the installation. But surely, this was a simple “wire cross”. Mais, non! And I should have known as I was present, holding the flashlight, when the damaged steps were removed. 4 bolts and a wiring harness – in reverse for install, i.e. no wiring need be done by the installer. Heads were scratched and it was decided that input from the manufacturer was needed so Karl and I came home as documented in the previous post.

And…I told the dealer to take their time considering the condition of my road and drive.

I received a call fairly early on Monday that things were fixed. A number of calls back and forth because I was dumbfounded that it was so “easy” and in the back and forth a feeling that I was getting the run around. And there is that loss of confidence that happens when you don’t feel like you are getting accurate information. Enter my insurance agent who seriously went to bat for me with the dealer and suddenly, they cannot do enough for me – things like a wash, wax, something from their rv shop…

I decide that it would be best to get to Missoula ASAP, make sure all is truly well and bring WT home, while the entire fiasco is fresh in all minds. So I shuffle meetings and committments in order to drive down this afternoon, stay the night, and back Wednesday afternoon before the weather changes to winter again as forecast. The dealer phones this morning – a Kalispell customer has a locked up motorhome, a tech is driving up to deal with that…he could drive my motorhome, towing a car, i.e. they want to know if I’m open to them delivering the motorhome to me in Kalispell. YES, I say! All goes well, I meet the tech not far from my house. He unhooks his tow, I hook up my Jeep and off we go. The step was operating correctly.

I turn on to my road in the nick of time…

It looked like snow, threatening clouds over the mountains, but all held off..

Karl rode shotgun. My road was clear, my driveway was icy. A decision had to be made whether to drop the Jeep and come in motorhome only with no tow. I was tired, I wanted it over, I left the Jeep on and drove like I meant it. 21000 pounds of motorhome pulling 3800 pounds of Jeep did not hesitate.

In, turned around, backed up, parked and plugged in. All are home.